22 May 2012

the demise of my affair...

As some of you who are active on Twitter may know by now, I have had problems with my Affair in that the rings didn't close properly. For a Filofax costing that much, I knew this had to be solved so I got in touch with Filofax. They were brilliant and the customer service I received was second to none (and 'rightly so' according to my boyfriend once he heard how much I had paid for the Affair!).

Unfortunately, I will never hold this baby in my hands again...

Anyway, I was sent a replacement but this didn't cut the mustard either as one of the rings was wonky when closed and another had a 1mm gap once closed too. This was even worse than the one I had had for two and a half months so even though I would've loved to have pretended not to have seen these imperfections, they were just too obvious when pages were turned.

As a result of this, I have been offered a refund or a replacement model (plus partial refund) but I don't really love any of the current models. I like the Malden and I like the Domino in deep pink but not enough to want to get one just yet...

That is, until I spotted the vintage pink Malden on offer at City Organiser. Armed with a 15% off discount code, this was too good of an offer for me to pass up and so one is on its way to me now and the Domino in deep pink is also on my 'to buy' list but I am going to earn that money first through either surveys, cashback or any other means.

Here's hoping that something wonderful appears on the Filofax website later this year! I do like the Compact Osterley in plum but I don't love it enough to fork out for it at the minute.

Sorry to bring bad news to you all but this'll explain why there will be no more posts about the Affair (though there are one or two scheduled - ones I wrote before the problem got too much for me).

10 comments

  1. I just cannot believe this. Why are they still advertising Affair on their website? C'mon and they cannot give you an exact replacement? I am so angry. Imagine if I had been in your place....!!!

    Really feel bad for you Angela.

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    1. Yeah, the replacement also had faulty rings unfortunately. I'm gutted because for a Filofax costing that much, I expected it to be top quality in all respects and unfortunately, it wasn't :(

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  2. That's such a pity, and for a binder too worth hundreds of pounds!

    You still have the Finchleys though, which I love by the way. I tracked down some Finchleys after seeing yours, and I love them!

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    1. Hehe, yes, I love my Finchleys but they are missing some pizzaz for me... Which colours and sizes have you got? I'm tempted to try and complete my collection (as I've got the rarer colours; just need the more common ones now) :)

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    2. Hi again, I have personals in the Soft Jade and the Antique Rose is on its way, and I'm so excited to get that. I'm thinking about whether I want the teal or purple, but honestly, I don't really need any more! (:

      I love the muted colors of the older styles, I think they're unique to the Finchleys.

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    3. Oh wow, good colour choices! And it's not about needing more, it's about wanting more hehe x

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  3. I love the way you use german notepaper! why is that? is it a quirk or do you just like the lines?
    Your blog is so interesting, i just love stationery! Oh and btw muji pens are the way forward!!

    sally

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    1. Heya, I use German notepaper cos of the lines :) And def agree about Muji pens, I can't get enough of them x

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  4. Such a shame about your affair! All style and no substance :-( I think you will love the Malden though. I am still using mine!

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    1. I'm hoping to grow to love the Malden at the moment :) And The Affair was definitely all style and no substance unfortunately, though it was lovely!

      Hope your PhD is going well atm, not heard from you for ages!! xxx

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